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Medical Administrative Assistant

Managing and maintaining patients’ medical records and information

Health care is a growing industry that offers many opportunities to well-trained individuals. According the U.S. Bureau of Labor Statistics, millions of health care jobs are expected to open up over the next decade. Not all of these jobs will be for doctors and nurses; many support personnel will be needed too, including trained Medical Administrative Assistants.


Medical Administrative Assistants perform a wide range of administrative tasks, working in physicians' offices, clinics, outpatient facilities, hospitals, and other health care settings to ensure the office functions smoothly.

Medical Administrative Assistant
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Job Growth Outlook:

Employment of Medical Administrative Assistants and Medical Secretaries is projected to grow 21 percent from 2014 to 2024, much faster than the average for all occupations. As more people have access to health insurance and the population continues to age and live longer, there is a greater need for Medical Insurance billers and health information technicians to organize and manage the older generations’ health information data.

Medical Admin. Assistants

Percent change in employment, projected 2014-24

Medical Administrative Assistants
Other health care support occupations
Total, all occupations
Number of Jobs, 2014:
Employment Change, 2014-24 :
Job Growth Outlook:(Much faster than average)

Medical Administrative Assistant Overview

The Medical Administrative Assistant program allows the student to work in a completely medically oriented environment. The student will be able to handle all administrative and front desk transactions. These include: medical insurance billing, accounts payable, payroll, purchasing of supplies, transcribing medical reports and maintaining medical records. Students will have computer training that includes a medical practice management program and Internet orientation. Computer training will be hands on . Graduates will be qualified to accept entry-level and some mid-level positions.

The majority of graduates from the Medical Administrative Assistant program serve the profession as administrative staff employed by doctors in private practice or clinic settings. These offices are staffed by both general practitioners and specialists in the medical profession. Other graduates are employed by rapidly growing large group-practice systems and HMOs. In these settings, several general practice doctors or specialists join and share one facility, while employing many clerical assistants. Clinics, medical centers, medical institutions, research centers, laboratories, nursing homes, specialized care centers and hospitals are all facilities that employ medical administrative staff.

*North-West College cannot guarantee employment.

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The Medical Administrative Assistant program is available at the following campuses:

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